Support & Help Center

Support FAQ

At HCows, we’re proud to partner with multiple POD (Print-on-Demand) services, ensuring a seamless delivery experience for our customers. Our POD partners collaborate with over 40 esteemed shipping providers. The choice of shipping provider for your HCows order is determined by several factors, including the production location, delivery destination, and the order’s total weight. Rest assured, you’ll be able to view and select from the available shipping options for your unique Highland Cow merchandise at checkout.

Once your Highland Cow treasures are on their way, we’ll provide a tracking number so you can follow their journey right to your doorstep. If there are any issues with your delivery, you can use the form on this page to quickly contact our support.

If your HCows package, shipped through our POD partners, hasn’t arrived as expected, we’re here to help. First, please check your tracking information for any updates or delivery notices. If there are no clear updates or if the package is marked as delivered but hasn’t arrived, please contact us directly. We’ll work closely with partners and their network of shipping providers to locate your package and resolve the issue promptly. Your satisfaction and enjoyment of our Highland Cow merchandise are our top priorities, and we’re committed to ensuring a smooth delivery experience. Most orders are received within 10 business days.

HCows Quality Assurance

Have a Question? Submit Your Request Here:

  • Secure Payment
  • Prompt Delivery
  • Quality Assurance